TinyRep Support
This page covers purchase, reminder, local-data, and privacy issues. For assistance, email support@tinyrep.cc.
Purchase status is incorrect
Confirm the device is signed into the Apple Account used for purchase, then choose Restore Purchase on the TinyRep Pro page. Restore does not charge again. If access is still missing, record the app version, system version, and what happened.
Requesting a refund
Apple reviews and processes App Store refunds. Visit reportaproblem.apple.com or contact Apple Support.
Reminders do not appear
Check TinyRep notification permission in iPhone Settings and confirm the plan reminder is enabled. Focus modes and Notification Summary can affect presentation.
Local data and deletion
Training records and custom content are primarily stored on your device. Delete relevant records and plans in the app. Export anything needed before uninstalling the app or erasing the device. The developer cannot restore local records from a server.
Contact us
Email support@tinyrep.cc. We will handle product support, entitlement, and privacy requests within a reasonable time. Do not email passwords, payment-card numbers, identity documents, or unnecessary sensitive information.
When reporting a problem
Include your device model, iOS and TinyRep versions, reproduction steps, and screenshots. Never send payment-card numbers, Apple Account passwords, identity documents, or unnecessary health information.